Services

BetterTaxi offers three different services categories. TAXI, PREMIUM TRANSFER, and BUSINESS CLASS. The booking option TAXI is referring to the regulated service. Prices depend on distance and traffic, tariffs are regulated for city rides and controlled by the taximeter. Depending on the city, extra charges are added as flag-fall, call-out charges, etc. The other service options are fixed price offers. They require a pre-booking time and have a cancellation fee, however they come with a number of benefits too: Prices include “Meet & Greet” – e.g. for the pickup with a sign at the airport arrival gate, children’s or baby’s seats can be ordered and are at no extra provision, binding commitment of a vehicle class (e.g. PREMIUM VAN or BUSINESS VAN). Last not least they provide a binding offer for longer distance rides such as intercity tours or airport transfers.

Taxi

For spontaneous rides!

Premium transfer

No hidden costs!

Business class

Even more comfort!

TaxiPremium TransferBusiness Class
Type of transport
Type of transportTransfer by regular Taxi.Transfer in hired vehicle with professional driver or Taxi.Transfer in hired vehicle with professional driver.
Price
PriceEstimates are based on route calculation; final price according taxi-meter. Taxes included.Fixed price offer. Taxes and fees included.Fixed price offer. Taxes and fees included.
Waiting time
Waiting timeAt driver discression and extra-fee according to local tarif.15 minutes included (30 minutes at the airport).15 minutes included (30 minutes at the airport).
Meet & greet
Meet & greetCurbside pick-up. Driver helps passangers with regular luggage from door-step.Driver waits with name sign and helps passengers from flight/train arrival or in hotel/office lobby.Driver waits with name sign and helps passengers from flight/train arrival or in hotel/office lobby.
Airport pick-up
Airport pick-upNo.Yes. Based on your flight data the driver checks your actual arrival time.Yes. Based on your flight data the driver checks your actual arrival time.
Online payment
Online paymentIn selected regions or for Business-Account customers.Yes. By credit card, paypal, or Airplus company account.Yes. By credit card, paypal, or Airplus company account.
Payment to driver
Payment to driverYes.No.No.
Booking changes
Booking changesNo change possible, but you can cancel for free and create new order.No charge if more than 24 hours or at the descretion of BetterTaxi, else 100% of price.No charge if more than 2 hours or at the descretion of BetterTaxi, else 100% of price.
Cancelations
CancelationsCancellation is free.No charge if more than 24 hours, else 100% of price.No charge if more than 2 hours, else 100% of price.
Vehicle models
Vehicle modelsTypically cream colored. Most common are Mercedes C- & E-Class.At least Mercedes C-Class, Skoda-Superb, VW Caravelle or Mercedes Vito (typically new car).At least Mercedes E-Class, BMW 5 Series, VW Multivan or Mercedes Viano (new car).
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